These 6 rights of implementation will have you rethinking your project management strategy.
When it all boils down to it, are you set up to win or lose?
In any business or organization, implementing new technologies or processes can be a daunting task. However, successful implementation is critical for staying competitive and achieving long-term success. That’s why we’ve developed the Six Rights of Implementation, a framework for ensuring successful implementation of new systems, technologies, and processes.
The Six Rights of Implementation are:
- The Right Focus – Beginning with the End in Mind
- The Right Team – People and Processes over Technology
- The Right Energy – Set Expectations Up Front to Ensure Optimal Allocation of Resources
- The Right Workflow – Use Workflows that Create Functional and Practical Solutions to Add Value
- The Right Impact – Implement a System of Measuring the Rate of Adoption
- The Right Data – Know Your Data and Leverage It in the Right Way
Let’s take a closer look at each of these rights and how they can contribute to successful implementation.
The Right Focus – Beginning with the End in Mind
Before starting any implementation, it’s essential to begin with the end in mind. What are your goals for the new system, technology, or process? What do you hope to achieve by implementing it? What are the key performance indicators (KPIs) that will demonstrate success?
Placing a big emphasis on the client’s individual definition of success is critical to ensuring the right focus. In developing a deeper understanding of personal motivations and intent we can align on the desired end state for both the organization and the individual.
Starting with the end in mind helps you develop a clear plan for implementation and ensures that you are focusing on the right things throughout the process. It also helps you communicate your goals and vision to your team and stakeholders, so everyone is working towards the same objectives.
The Right Team – People and Processes over Technology
While technology is an essential component of many implementations, it’s not the most critical factor. The right team, consisting of people with the right skills and knowledge of and experience using the right processes, is the key to success.
Having the right people on your team means not just hiring experts in the technology or process you’re implementing but also including representatives from all relevant areas of your organization. This ensures that everyone’s needs and perspectives are taken into account, and the implementation is tailored to your organization’s unique needs.
In addition to having the right people, it’s important to have the right processes in place. Clear communication channels, defined roles and responsibilities, and well-documented workflows all contribute to a smoother implementation.
The Right Energy – Set Expectations Up Front to Ensure Optimal Allocation of Resources
Implementing a new system or process can be time-consuming and resource-intensive. Setting expectations up front is critical to ensuring that everyone is on the same page and that resources are allocated optimally.
This includes setting realistic timelines, budgeting appropriately, and making sure everyone understands their roles and responsibilities. It also means being flexible and open to adjusting expectations as the implementation progresses.
Creating a “buzz” throughout the organization and establishing early momentum can be done with quick wins and a consistent pace of activity.
The Right Workflow – Use Workflows that Create Functional and Practical Solutions to Add Value
A workflow is the sequence of steps involved in moving a task or project from start to finish. The right workflow can make all the difference in a successful implementation.
When developing workflows, it’s essential to consider the needs of all stakeholders, including end-users, managers, and IT professionals. Workflows should be functional and practical, with clear documentation and training materials to ensure that everyone can understand and follow them.
Designing a workflow that ultimately creates functional and practical
solutions will inevitably add value to any organization. Every project should improve upon existing processes, that’s why it is important to be diligent in evaluating current operations and the associated workflows that may require optimization.
The Right Data – Know Your Data and Leverage It in the Right Way
Knowing what your data is telling you and leveraging it in the right way is essential for the success of any implementation. Teams need the skills and awareness to leverage technology, processes, and people in order to generate timely and relevant information. This will empower leadership to
make intelligent business decisions that drive the appropriate actions required for success.
The Right Impact – Implement a System of Measuring the Rate of Adoption
Measuring the rate of adoption is critical to understanding the impact of the new system or process. It’s important to have a system in place to track the adoption rate and identify any areas where improvement is needed.
This can include surveys, user feedback, and other metrics that provide insight into how the implementation is being received and used. Regularly reviewing and analyzing this data can help you identify areas where additional training or support is needed and make adjustments to improve adoption rates.
At each critical point in the project lifecycle, we must ask the question; “are we on the path that maximizes the value of change?” We cannot answer this question without a deliberate change management strategy that will ensure adoption metrics are established. In this way we can guarantee there’s evidence to support a tangible return on investment and ultimate value
Implementations can be replicated but not mass produced and competent implementation specialists cannot be created after emergencies occur. It is therefore critical to start with a team that understands the importance of these Six Rights and knows how to execute on them. Doing so will ultimately increase the likelihood of a successful handover to operations and the completion of requisite actions required for sustainment. At the end of the project, business users must ultimately own the process that has been created.
The experts at Greencastle always seek to initiate measures that are targeted to support these outcomes. We integrate with your team and collaborate with the right stakeholders to help you win. We focus on people and process, not tools and templates and our approach will enable you to
effect large-scale change with lasting results.
To learn more about the 6 Rights of Implementation and how you can ensure your project’s success, click below!
Leave a Reply