- Posted by Joe Crandall
- On July 27, 2013
Hiring a consultant can be one of the best things your organization can do to improve your business. A consultant can help bypass the barriers to progress by navigating the internal politics. They is no shortage of choices and skills sets available. If you need a technical consultant to build your fields in salesforce.com, there are plenty of those. If you need a subject matter expert on Meditech, there are plenty of those too. But if you need help leveraging your software platforms to improve a process, you are likely to find limited options.
In either case, your organization needs to decide if you are going to focus on the technology and tools or the people and process. At Greencastle we focus on the people and process while leveraging your tools and templates. Greencastle is a small, nimble firm that is accustomed to working in dynamic, complex environments while producing exceptional results. Quick, experienced and influential.
What sets us apart comes down to two things: Our people and our values. We have a comprehensive hiring process. Most candidates are passed over for not having the enough experience or the wrong experience. Others may make it to the interview process but fail to continue due to the wrong attitude or inability to properly express themselves. Once a candidate makes it past the initial interview, they are introduced to others at the firm to learn more about us and to allow us to learn more about them. During the entire process, the candidate is being evaluated on skills, emotional intelligence, professional presence and ability to interact with their peers. The other important factor is how the candidate embraces the values of the firm.
Our people and our values have allowed us to be successful for over 15 years in various industries. When much larger firms are staffing projects with 10+ people, we can use 3. Our people are that good. Each GACer (pronounced “gacker” and stands for Greencastle Associates Consultant) come to the job with an extensive background and ability to continue learning at a fast pace. Greencastle conducts monthly training sessions where all GACers are expected to come to headquarters and participate in training. The topics relate to becoming better at what we do and each GACer is required to present a topic at some point. The other side of this is the unbiased and honest feedback that the presenter receives from the other consultants. Sometimes it is brutally honest, but with a message of positive feedback. We are only as good as our weakest person – something that most of our consultants learned on the battlefield. The point our team knows well is the fact that each of us complement each others skills. I may not be strong at writing, so I ask another GACer for review a document. They may need help with a PowerPoint and ask me for help. We are a team and will be successful together.
When it comes down to hiring Greencastle for your next project, think of these three things:
1. Situational Awareness: Our consultants know when to speak up or stay quiet. They can read a group and know when to drive conversation deeper or skip a topic altogether. This skill is sometimes difficult to find in business. Even though we have small, focused teams, they are moving through your organization with professionalism, expertise and driving your team to success.
2. Results versus Effort: We don’t create a lot of slides and documents to show that we are working. We focus on results and attempt to reduce or eliminate any activity that doesn’t impact the customers definition of success. Your success is the primary objective and if we help you succeed, we succeed.
3. Communications: We know how to effectively communicate with all members of a organization. We can tailor the message for the CEO or the techs. This doesn’t mean more emails or meetings. Our ability to effectively communicate ensures each meeting objective is clearly understood and that any decisions that need to get made are made.