Taking Your PMO to the Next Level

  • Posted by Joe Crandall
  • On November 1, 2012
Greencastle’s Fall CHIME 2012 Presentation: Discusses why healthcare needs to adopt the enterprise PMO model in order to embrace real change Taking Your PMO to the Next Level Every hospital project is an IT project.  How many times have you heard that in the past few years? A quick look at the evidence and there […]
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Albert Einstein Health Network – Lean Six Sigma Training

  • Posted by Joe Crandall
  • On November 9, 2010
  • solution, Solution: Healthcare, Solution: Lean, Solution: Process Improvement
Collaborative analytics: the “leaning” of a health network Greencastle Consulting conducted a three-month Lean Six Sigma (LSS) training program within the Albert Einstein Health Network (AEHN) in order to improve the healthcare network’s ability to focus on the easiest and most beneficial solutions. Its goal was to tackle issues across all of the network’s departments, […]
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Lehigh Valley Health Network Selects Greencastle for EMR Training

  • Posted by Joe Crandall
  • On November 9, 2009
  • Solution: Healthcare, Solution: PMO, Solution: Process Improvement, Solution: Readiness Assessment
Assessment and plan development will guide enhancements to training aspects of Lehigh Valley’s ongoing ambulatory EMR deployment   MALVERN, Penn. — April 13, 2009 — Greencastle Consulting, a project management and consulting services firm, today announced an agreement with Lehigh Valley Health Network, a major health system in eastern Pennsylvania. Greencastle will develop a customized […]
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Greencastle managing transition as Riddle Health System joins Main Line Health System

  • Posted by Joe Crandall
  • On February 6, 2008
  • Solution: Change Management, Solution: Governance, Solution: Healthcare, Solution: Implementation, Solution: M&A, Solution: PMO, Solution: Process Improvement
Engagement to address integration and process improvement across 15 functional areas Greencastle Consulting, a project management and consulting services firm, today announced that it is managing the transition as Riddle Memorial Hospital becomes a member of the Main Line Health System. With the Riddle-Main Line affiliation, effective as of February 2007, Riddle Memorial Hospital became […]
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Comcast Installation Process Redesign

  • Posted by Joe Crandall
  • On November 9, 2007
  • sol, Solution: Change Management, Solution: Implementation, Solution: MSO, Solution: Process Improvement
Greencastle Consulting overhauls Comcast installation process to improve customer experience and perception. In 2007, Comcast took the initiative to examine their rate of on-time appointments, customer availability and first call resolution in order to decrease repeat installations and reduce customer complaints. Executives called for a reevaluation of the initial stage of consumer engagement, and a […]
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Comcast Automated Dispatch

  • Posted by Joe Crandall
  • On November 9, 2007
  • Solution: Implementation, Solution: Lean, Solution: MSO, Solution: Project Management
In the field, Comcast’s mobile dispatch and technician force sees new workflow management solution. In 2007, with 24.1 million cable customers and 12.4 million internet customers, Comcast saw the need to modernize its field technician workflow to increase productivity and improve customer and employee satisfaction. Greencastle Consulting developed and oversaw the transition, implementing streamlined, technology-based […]
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Greencastle, Christiana Care announce collaboration on ambulatory EMR roll-out

  • Posted by Joe Crandall
  • On June 18, 2007
  • Solution: Change Management, Solution: Governance, Solution: Healthcare, Solution: Implementation, Solution: Process Improvement, Solution: Project Management
Consulting firm providing project management, organizational change services as physician group standardizes, expands its electronic medical record systems Greencastle Consulting, a project management and consulting services firm focused on clinical transformation through healthcare information technology, today announced its latest project with long-time client, Christiana Care Health System, Wilmington, Del., one of the mid-Atlantic region’s largest […]
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