Prior to joining Greencastle, Ries has over a decade of experience synthesizing complex data sets, aligning various stakeholder groups, and guiding organizations through large-scale transformations. After receiving his BA in English from DePauw University and his MS in Human-Computer Interaction from Indiana University, Ries worked as a Lead User Experience Researcher in a variety of settings, from Fortune 100 “big iron” enterprises, to nationally-funded academic research efforts, and industry-leading CRM UX teams. Ries served as a Signals Analyst in the United States Marine Corps for over four years, and is currently pursuing his PMP, LSSGB, CM and SAFe Scrum certifications.